Terms of service

1. Acceptance of Terms

Shopvid is a product of Avada Inc.

Avada Inc. ("Company" or "we") provides its Service (as defined below) to you, subject to this Terms of Service agreement ("TOS").

By accepting this TOS or by accessing or using the Service or Site, you acknowledge that you have read, understood, and agree to be bound by this TOS. If you are entering into this TOS on behalf of a company, business or other legal entity, you represent that you have the authority to bind such entity and its affiliates to this TOS, in which case the terms "you" or "your" shall refer to such entity and its affiliates. If you do not have such authority, or if you do not agree with this TOS, you must not accept this TOS and may not use the Service.

Company may change this TOS from time to time by providing thirty (30) days prior notice, either by emailing the email address associated with your account or by posting a notice on the Site. We may update this Agreement by posting a revised version on our website. By continuing to use our Services, you accept any revised Agreement.

You can review the most current version of this TOS at any time at https://shopvid.gitbook.io/shopvid-shoppable-video-reels/others/terms-of-service. The revised terms and conditions will become effective thirty (30) days after we post or send you notice of such changes, and if you use the Service after that date, your use will constitute acceptance of the revised terms and conditions. If any change to this TOS is not acceptable to you, your only remedy is to stop using the Services and send a cancellation email to support@avada.io.

As part of the registration process, you will identify an administrative email address and password for your account ("Account").

By accepting this TOS or by accessing or using the Service or Site, you acknowledge that you have read, understood, and agree to be bound by this TOS. If you are entering into this TOS on behalf of a company, business or other legal entity, you represent that you have the authority to bind such entity and its affiliates to this TOS, in which case the terms "you" or "your" shall refer to such entity and its affiliates. If you do not have such authority, or if you do not agree with this TOS, you must not accept this TOS and may not use the Service.

2. Description of Service

Subject to the terms hereof, we grant you access to our Services. This includes the right to:

  • create an interactive, shoppable video, video quiz, shoppable hotspot image gallery & easily embed on site, Shop app, Tapcart & emails;

  • create video channel pages for learning & shopping experiences;

  • use our AI-optimization for all videos & images to reduce file size;

  • upload video, import TikTok video, Instagram posts, reels, stories & YouTube video;

  • find UGC posts on social that mentions your brand; and

  • use all related functionality that we may provide, all software (including the Software, as defined below), data, reports, text, images, sounds, video, and content made available through any of the foregoing (collectively referred to as the "Content").

Any new features added to or augmenting the Service are also subject to this TOS.

3. Acceptable Use Policy

3.1 Code of Conduct

Subject to the terms and conditions of this TOS, you may access and use the Service only for lawful purposes. All rights, title and interest in and to the Service and its components will remain with and belong exclusively to Company.

You must not:

  • sublicense, resell, rent, lease, transfer, assign, time share or otherwise commercially exploit or make the Service available to any third party;

  • access, download, reproduce, redistribute, frame, mirror, create derivative works from, decompile, reverse engineer, alter, archive, or disassemble any part of our Service or content without explicit authorization from us;

  • attempt to bypass any security, rate-limiting, filtering, digital rights management, or other access restrictions we have in place;

  • remove or alter any logo, watermark, or proprietary rights notice embedded in the Service or their output without our permission;

  • submit any malicious programs, scripts, or code;

  • submit an unreasonable number of requests to our servers;

  • take any actions that manipulate, interfere with, modify, adapt or hack the Service to, or otherwise attempt to gain unauthorized access to the Service or its related systems or networks;

  • use the Service in any unlawful manner (including without limitation in violation of any data, privacy or export control laws) or in any manner that interferes with or disrupts the integrity or performance of the Service or its components.

You shall comply with any codes of conduct, policies, or other notices Company provides you or publishes in connection with the Service, and you shall promptly notify Company if you learn of a security breach related to the Service.

3.2 License and Use of Proprietary Software

Any software that may be made available by Company in connection with the Service ("Software") contains proprietary and confidential information that is protected by applicable intellectual property and other laws.

Subject to the terms and conditions of this TOS, Company hereby grants you a non-transferable, non-sublicensable and non-exclusive right and license to use the object code of any Software on a single device solely in connection with the Service, provided that you shall not (and shall not allow any third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or otherwise attempt to discover any source code or sell, assign, sublicense or otherwise transfer any right in any Software. You agree not to access the Service by any means other than through the interface that is provided by Company for use in accessing the Service. Any rights not expressly granted herein are reserved, and no license or right to use any trademark of Company or any third party is granted to you in connection with the Service.

3.3 Responsibility and Liability for Your Content

You are solely responsible for all data, information, feedback, suggestions, text, content and other materials that you upload, post, deliver, provide or otherwise transmit or store (hereafter "upload(ing)") in connection with or relating to the Service ("Your Content"). You may only upload or import content that you have the right to upload, import, share, or embed on your website, emails, SMS campaigns, or anywhere else online or offline.

By using our Service, you acknowledge and agree that Company is not responsible for any content you upload to our platform. You are solely responsible for ensuring that your content complies with all copyright laws and regulations.

You must have the necessary rights and permissions for any content you upload, import or use to share and distribute with Shopvid. If you do not own the rights to the content or do not have permission from the rights owner, you must not use such content with Shopvid.

Company will not be liable for any copyright infringements or legal actions resulting from the content you upload or import. It is your responsibility to resolve any disputes or issues related to copyright violations.

By uploading or importing Your Content on or through the Service, you agree to indemnify and hold the Company harmless from any claims, damages, or legal fees arising from copyright infringement or any other legal issues related to your content. You agree to take full legal responsibility for the content used through Shopvid.

By uploading or importing Your Content on or through the Service, you hereby do and shall grant Company a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable and transferable license to use, modify, reproduce, distribute, display, publish and perform Your Content in connection with the Service.

3.4 Account Security and Content Monitoring

You are responsible for maintaining the confidentiality of your login, password and account and for all activities that occur under your login or account. Company reserves the right to access your account in order to respond to your requests for technical support.

Company has the right, but not the obligation, to monitor the Service, Content, or Your Content. You further agree that Company may remove or disable any Content at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content) or for no reason at all.

3.5 Service Operations and Data Responsibility

You understand that the operation of the Service, including Your Content, may be unencrypted and involve:

  • transmissions over various networks;

  • changes to conform and adapt to technical requirements of connecting networks or devices; and

  • transmission to Company's third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate and maintain the Service.

Accordingly, you acknowledge that you bear sole responsibility for adequate security, protection and backup of Your Content. Company will have no liability to you for any unauthorized access or use of any of Your Content, or any corruption, deletion, destruction or loss of any of Your Content.

3.6 Responsibility for Equipment and Account Security

You shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Services, including, without limitation, modems, hardware, server, software, operating system, networking, web servers, long-distance and local telephone service (collectively, "Equipment").

You shall be responsible for ensuring that such Equipment is compatible with the Services (and, to the extent applicable, the Software) and complies with all configurations and specifications set forth in Company's published policies then in effect.

You shall also be responsible for maintaining the security of the Equipment, your Account, passwords (including but not limited to administrative and user passwords) and files, and for all uses of your Account or the Equipment with or without your knowledge or consent.

3.7 Rights Enforcement

The failure of Company to exercise or enforce any right or provision of this TOS shall not be a waiver of that right. You acknowledge that this TOS is a contract between you and Company, even though it is electronic and is not physically signed by you and Company, and it governs your use of the Service.

3.8 Authorization for Marketing and Promotion

Company reserves the right to use your name and/or company name and/or company logo as a reference for marketing or promotional purposes on Company's website and in other communication with existing or potential Company customers. You agree to cooperate with and provide reasonable assistance to Company in promoting and advertising the Services. To decline Company this right you need to email support@avada.io stating that you do not wish to be used as a reference.

3.9 Provision of Technical Support

Subject to the terms hereof, Company may (but has no obligation to) provide technical support services through email or other communication channels in accordance with our standard practice.

4. Third-party Content and External Links

4.1 Third-Party Content and External Links Disclaimer

Some information made available on or through the Site or Services is provided by third parties such as content distributors and aggregators ("Third-Party Content").

The inclusion or appearance of Third-Party Content on the Site does not indicate any approval or endorsement by the Company of such Third-Party Content. The Company is not responsible for, and hereby disclaims any and all liability that may arise from, Third-Party Content or the act of accessing, browsing, or otherwise using such Third-Party Content. The Site or Services may contain links to third-party websites or video and photo content ("External Content"). The content of such External Sites is developed and provided by others. These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Content. You should contact us at support@avada.io for those External Content if you have any concerns regarding such links or any content located on such External Sites. We are not responsible for the content of any External Content and do not make any representations regarding the content or accuracy of materials on such External Content. You should take precautions when downloading files from all websites to protect your computer from viruses and other destructive programs. If you decide to access linked External Content, you do so at your own risk.

5. Representations and Warranties

You represent and warrant to Company that (i) you have full power and authority to enter into this TOS; (ii) you own all of Your Content or have obtained all permissions, releases, rights or licenses required to engage in your posting and other activities (and allow Company to perform its obligations) in connection with the Services without obtaining any further releases or consents; (iii) Your Content and other activities in connection with the Service, and Company's exercise of all rights and license granted by you herein, do not and will not violate, infringe, or misappropriate any third party's copyright, trademark, right of privacy or publicity, or other personal or proprietary right, nor does Your Content contain any matter that is defamatory, obscene, unlawful, threatening, abusive, tortious, offensive or harassing; and (iv) you are eighteen (18) years of age or older.

6. Disclaimer of Warranties

The Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by Company or by third-party providers, or because of other causes beyond our reasonable control. HOWEVER, THE SERVICE, INCLUDING THE SITE AND CONTENT, AND ALL SERVER AND NETWORK COMPONENTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, AND COMPANY EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT COMPANY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE OR VIRUS-FREE, NOR DOES IT MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES, AND NO INFORMATION, ADVICE OR SERVICES OBTAINED BY YOU FROM COMPANY OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS TOS.

7. Limitation of Liability

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY (WHETHER IN CONTRACT, TORT, OR OTHERWISE) SHALL COMPANY BE LIABLE TO YOU OR ANY THIRD PARTY FOR (A) ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST SALES OR BUSINESS, LOST DATA, OR (B) FOR ANY DIRECT DAMAGES, COSTS, LOSSES OR LIABILITIES IN EXCESS OF THE FEES ACTUALLY PAID BY YOU IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO YOUR CLAIM OR, IF NO FEES APPLY, ONE HUNDRED ($100) U.S. DOLLARS.

THE PROVISIONS OF THIS SECTION ALLOCATE THE RISKS UNDER THIS TOS BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THESE LIMITATIONS IN DETERMINING WHETHER TO ENTER INTO THIS TOS.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply to you. IN THESE STATES, COMPANY'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

THE PROVISIONS OF THIS SECTION ALLOCATE THE RISKS UNDER THIS TOS BETWEEN THE PARTIES, AND THE PARTIES HAVE RELIED ON THESE LIMITATIONS IN DETERMINING WHETHER TO ENTER INTO THIS TOS.

8. Indemnification

You shall defend, indemnify, and hold harmless Company from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising or resulting from your breach of this TOS, any of Your Content, or your other access, contribution to, use or misuse of the Service. Company shall provide notice to you of any such claim, suit or demand. Company reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting Company's defense of such matter.

9. Assignment

You may not assign this TOS without the prior written consent of Company, but Company may assign or transfer this TOS, in whole or in part, without restriction.

10. Miscellaneous

If any provision of this TOS is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this TOS will otherwise remain in full force and effect and enforceable. Both parties agree that this TOS is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this TOS, and that all waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of this TOS and you do not have any authority of any kind to bind Company in any respect whatsoever. In any action or proceeding to enforce rights under this TOS, the prevailing party will be entitled to recover costs and attorneys' fees. All notices under this TOS will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or email; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested.

11. Privacy

Please visit Privacy policy to understand how Company collects and uses personal information.

Contact us

If you have any questions about our Terms of Service, please feel free to contact us at support@avada.io

PreviousPrivacy policy

Last updated